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Where can I get a evaluation unit of the new Borderware Security Platform? All appliances can be requested for project evaluation, depending on the size and location of the evaluation we recommend to ask for one-site techical support from one of our Borderware certified support engineers as well: Cetus-IT Secure GmbH
Triesterstrasse 14 / Top 001
A-2351 Wiener Neudorf
www.cetus-it.com
www.borderware.at Contact:
Michael Kohl
Mobil: +43(0)699 18330160
Tel: +43(0)2236 860766 / Fax DW-35
miko@cetus-it.com
FAQ´s Why does the log search only show the last 24 hours? By default the search will only apply to the last 24 hours of logs. Use the Advanced Search and modify the specific time period to search for old mail entries. BorderWare Quarantine Server: Why don't I see my spam in the spam summary notification e-mail but I see it in though the webUI? Accessing the BQS's web interface will mark any displayed message as read even if the page is just displayed. The next spam summary notification will not contain these messages.
Why all the cluster host in BSP 7.0.2 reporting have the same IP address? Because reporting in BSP_7.0.2 interpret the host IP for each node in the cluster as its loopback address which is 127.0.0.1 for every system. What are the different BSN Scores and their importance? For example: bsn ip=203.101.80.59, bsn=ipdns.borderware.com, reputation=89, certainty=2, spamminess=53, infected=0, harvester=0, dnsbl_count=2, dul=0, scam=0 Here are the different checks going on: 1. Reputation : proprietary BSN reputation including reputation gained by DNS Block Lists used for connection rejects
2. Dnsbls : indicates the number of Borderware DNS Block List's that this IP is also seen on
3. Certainty/scam/infected/harvester: not relevant checks, functionality in future development
4. spamminess=53 : proprietary BSN reputation not including reputation gained by DNS Block List used in Intercept.
5. BSN Web Site shows Spam: 76.22%: When you see Spam: 76% on bsn.borderware.com you are looking at BSN website statistics that show what percentage of reports on this ip report it as having sent spam.
6. dul : Indicates the ip address analyzed is a Dial-Up ip address What customized features will be over written when restoring from version 6.X to 7.X of the Borderware Security Platform? When restoring a backup from the 6.X version to the 7.X version of the Borderware Security Platform the Received header setting will be over written with "BorderWare Security Platform" from its previous value. This setting can be reconfigured by going to Mail > Mail Delivery > Advanced and change the Received header setting(advanced). When restoring from 6.X to 7.X version of the BorderWare Security Platform why am I unable to restore my reporting data? The reporting data format has been changed in the new release of the BorderWare Security Platform from the previous version of the MXtreme 6.X. Since the format of the reporting data has been changed you will be unable to restore this information to the Borderware Security Platform 7.X. We recommend that if you would like to keep the reports from the previous version then you should save a copy of the report to another local system.
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